OWNERS FAQs

Frequently Asked

Questions

How do I receive rental income from my property?

Rental income is typically dispersed to owners via direct deposit into a designated bank account. Please ensure your banking information is up to date in our records.
How often will I receive updates on my property?

We provide regular updates to owners on a monthly or quarterly basis, depending on your preference. Additionally, you will be notified promptly of any significant developments or issues pertaining to your property.
What expenses am I responsible for as the property owner?

Owners are generally responsible for property taxes, insurance, mortgage payments, and maintenance expenses. Specific expenses may vary based on the terms outlined in your management agreement.
How are maintenance and repair requests handled?

Maintenance and repair requests are addressed promptly by our management team. We strive to maintain the property in excellent condition while ensuring cost-effective solutions.
What is the process for leasing my property to new tenants?

Our leasing team manages the entire leasing process, including marketing the property, screening applicants, and executing lease agreements. We work diligently to secure qualified tenants in a timely manner.
How are vacancies minimized and rental rates determined?

We employ strategic marketing techniques to minimize vacancies and conduct thorough market analyses to determine competitive rental rates for your property
Can I access financial statements and reports for my property?

Yes, owners have access to detailed financial statements and reports through our online owner portal. These documents provide transparency and insight into the financial performance of your property.
What should I do in case of an emergency involving my property?

In the event of an emergency such as fire, flooding, or severe damage, our management team will take immediate action to mitigate the situation and notify you promptly. For urgent inquiries, please contact our emergency hotline at 520-327-3350.
How do I update my contact information or preferences?

To update your contact information or preferences, please contact our management team directly or log in to your owner portal to make changes online.
How can I schedule property inspections or consultations with the management team?

Owners can schedule property inspections or consultations with our management team by contacting our office during business hours at 520-327-3350 or via email at info@thesilverhometeam.com.